Half of London workers haven’t received mental health support despite rise in anxiety


A survey carried out by mental health organisation TalkOut has revealed that 53% of London workers haven’t received any mental health support or advice from their employer since the pandemic hit in March.

The study found that two thirds (68%) of respondents had felt anxious and apprehensive about returning to work, while 34% said that their mental health is worse now compared to before the pandemic.

On top of this, 54% of respondents said they have felt uncertain about the future of their job since the start of the pandemic.

Despite this significant increase in anxiety amongst London workers, less than half of employees (46%) have been offered some sort of mental health support or advice.

The survey also revealed that a third (30%) of respondents were having less one-to-ones with their boss compared to before the pandemic. And 53% said that their workplace had not organised any virtual social activities to support them when working from home.

A staggering 85% of respondents don’t think their mental wellbeing has been their employer’s priority during the pandemic. And when asked who they would speak to if they were feeling anxious or stressed about the current situation, 14% of respondents said they wouldn’t talk to anyone and only 18% would feel comfortable speaking to HR.

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Jill Mead, CEO of TalkOut, said: “Mental health has been on the business agenda for some time, but if there’s one thing this crisis has made clear, it’s that there is still a long way to go when it comes to providing effective support to employees.

“Unfortunately, whilst businesses were quick to adapt to social distancing and working from home, for many, the emotional wellbeing of employees was an afterthought. But the psychological strain of the crisis is impossible to ignore and whether staff have been working on the frontline, furloughed, or working from home, it’s likely to have a long-term impact.

“It may seem like a daunting task but there are a number of immediate actions businesses can take to improve staff health and wellbeing.

“Regular communication to see how people are doing, creating safe spaces for people to talk openly, providing mental health training, and pinpointing employees to useful resources are all great starting points.

“A positive and supportive workplace can make all the difference when it comes to mental health and now more than ever, businesses have a duty of care to their workforce. In time, Britain will come to review its response to the Coronavirus pandemic, but mental health can’t wait.”

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